At AlDosariK, we are committed to providing high-quality training guides to help you become a coffee expert. If you are not satisfied with your purchase, we offer the following refund and return policy:
- Digital Products
As our guides are digital downloads or online courses, once you have purchased and accessed the content, we are unable to offer a refund unless there is an issue with the content itself (such as errors or missing files). If you encounter any technical problems, please contact our support team at info@aldosarik.xyz within 7 days of purchase, and we will work to resolve the issue promptly. - Eligibility for Refunds
To be eligible for a refund, you must request it within 7 days of your purchase. Refunds will be considered on a case-by-case basis and will be processed if the product fails to meet the quality promised, or if there is a technical issue preventing access to the content. - How to Request a Refund
If you wish to request a refund, please reach out to our customer support team at info@aldosarik.xyz with your order number and a brief explanation of the issue. We will review your request and respond within 3-5 business days. - Non-refundable Products
Our digital training materials, including guides and video courses, are non-refundable if they have been accessed or downloaded. We encourage you to review the product details carefully before making a purchase. - Exchanges
We do not offer exchanges, but if you need help with any issues related to your purchase, please contact us, and we will do our best to assist you.
By purchasing from our website, you agree to these terms. Thank you for understanding, and we appreciate your trust in our products!